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Your Rights In Canada

The law protects consumer by allowing you to purchase funeral items, such as caskets, from a source other than funeral home. Funeral home cannot:
1. Refuse to accept a casket or related funeral merchandise that has been purchased elsewhere.
2. Charge the family a fee for accepting the casket.
3. Increase the service price, which are itemized on their written price list.
4. Treat you or your family any different than if you had purchased a casket from the funeral home.
For additional information, please contact Board of Funeral Services (Ontario): 1-800 387 4458 or visit www.funeralboard.com. other province please see the contact list click here